Technical support is available to enhance and embed your knowledge of a process you are already familiar with. It cannot be used to learn a new process or part of a process. This could be trouble shooting, a refresher on a process or going over how to use the machinery.
Inductions are not about learning new skills. Inductions are designed to help you use the studio and equipment safely and get the most out of your time here. Inductions for new studio users are a welcome to the studio and an introduction to the facilities and working practices. Inductions for existing studio users can act as a refresher if you haven’t been for a while or would like to use a piece of equipment or process for which you haven’t already completed an induction.
An induction must be completed before using any equipment.